10 Questions To Ask Your Wedding Photo Booth Hire Company

1. How long has the photo booth hire company been running?

This may seem an obvious question but it is also a very important one. Once you are satisfied with their answer, it may be a good idea to ask them how many events (roughly) they have completed. Do you really want someone learning on the job at one of the most important occasions of your life? We wouldn’t and you shouldn’t either.

If they are only attending a handful of events a year then this should set the alarm bells ringing. Low numbers of events should send warning signals as it either means that they are not serious about their business (possibly running it part time) or there is something wrong within their business model. It could be that they just haven’t nailed their marketing, but the more events a supplier does or has done the better equipped they are at understanding how to deliver excellence for your celebrations.

2. Can we see your last 10 wedding reviews?

10 Reviews is a good number to ask for. Check the dates of these and also the source. You want a supplier that is providing you with recent testimonials and doing it in a transparent way. Facebook is fantastic at collecting testimonials for business pages as well as Trustpilot. Also do a Google search online by typing the business name followed by the word “review”. It’s surprising what comes up. Finding a less than positive review doesn’t need to stop you in your tracks as sometimes the unavoidable happens, but check on the details of what happened and how the business looked after the less than satisfied customer.

3. How many people work in your business?

So many times we hear stories of accidents that have occurred to a supplier and they haven’t been able to deliver their service resulting in them trying to palm off the event to another local supplier (who you may not have wanted to use). Therefore, we do suggest that you check how many staff the business has as if there is an issue they should be able to find a replacement team member to work the event.

4. What happens if there is an issue with your event?

Make sure that the supplier that you book with have an established team so that if anything is to go wrong you’re not the one left high and dry. It’s not all about staff numbers but about the processes and procedures that are in place for the unexpected. You want someone that has tried and tested contingency plans. It may also be a good idea to ask them if they carry spare equipment. Most reputable photo booth or magic mirror hire companies carry spares of most electronics and cables. For example, what happens if their camera goes wrong half way through your hire?

5. What are your wedding photo booth hire prices?

When asking about pricing you definitely want transparency from your supplier. If they are asking for more information before providing a quote then that’s normal. However, be cautious if their pricing strategy is wildly erratic or well below the industry norm. Within the events industry deposits prior to the event to secure the booking is commonplace.

Pricing can vary depending on location, length of hire and the type of photo booth that you are interested in. For example, newer technology or experiences normally demand a higher rental cost.

6. Have they worked at your wedding venue before?

If the business that you are looking to hire have previously been to the venue that you are getting married at then this is a bonus. One, you may be able to speak to the previous couple that got married there but you can assume that the wedding planner from the venue will have worked with them before. Suppliers that are recommended by the venue are usually very professional and reliable but it is always best to do your research to make sure that they are also the right fit for you as a couple. They may also be able to show you some pictures or videos of their set up at your venue.

7. What insurance certificates do you hold?

It’s best to make sure that the photo booth hire equipment is tested and insured as it will give you that extra piece of mind and your venue may not also let them on the premises if they don’t have public liability insurance or their electronic equipment isn’t PAT tested. Most venues have a minimum requirement of £5 million PLI cover from their suppliers. To give our customers and venues that extra piece of mind Mobile Photo Booth’s cover is for £10 million and all of our equipment is PAT tested once a year.

8. Can you show me any images or video of your previous wedding work?

Get them to send some of their latest work does it tie up with the work that they say they are capable of providing. Does it demonstrate their attention to detail and is it a true representation of the service they described? Also check that all of the images they show you are theirs. A lot of photo booth manufacturers provide some marketing images to their customers to help them get started. Although they have the booth make sure they are capable of providing the same output as they are advertising. Even worse, they may have stolen the image from another supplier.

Take a look at their socials

If they are busy and creating great work,then they will be posting this on their Facebook page or Instagram. Some business owners also post some “behind the scenes” content which is a great way to see a small glimpse of how the business runs and if it ties up with what you have been told so far.

If there is little content or random posts then you may want to dig a little deeper.

9. Can we see your photo booth equipment?

Many photo booth hire companies will either have a showroom or unit where they may be able to show you their photo booth set up. Alternatively, they may be exhibiting at future wedding fayres where you will be able to meet the staff and also see their booths along with the output of their images.

10. What availability do you have?

Make sure they have availability for your big day. It may be a good idea to see if they have any other weddings or events on that day to make sure that they give all of their full attention.

Although you are asking of they have availability, don't feel pressurised into making the booking there and then. Do your research and make sure that the photo booth company is the best fit for you and your wedding day.

Thank you to Lewis of Mobile Photo Booth Hire for the advice above, we hope you find it useful.

Contact details for Mobile Photo Booth Hire:

https://mobile-photo-booth.com/contact-us-2/